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COMPLAINTS

At The Parent & Child Nanny Agency, your satisfaction is our priority. If something hasn’t met your expectations, we take your concerns very seriously and are committed to resolving them fairly and promptly. Your feedback helps us improve our services, and we appreciate you taking the time to share it.

Please take your time to carefully complete the form below so we can fully understand your complaint and, if necessary, carry out thorough further investigations.

Please allow 10 working days for an initial response.

  1. Reference
  2. Your Contact Details
  3. What service did you book?
  4. Who is your complaint about?
  5. Who did you book?
  6. Resolution
  7. Declaration and submission
Use a booking reference or a complaints reference issued by the agency.

 

 

 

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Tel: 01392 428035  |  Email: nannies@parentandchild.co.uk