TUTOR QUALIFICATIONS
Tutors introduced by The Parent & Child Nanny Agency are highly qualified with university degrees, teaching certificates, professional qualifications or a combination thereof. Although mostly from a school teaching background, Tutors also come from other walks of life including training establishments.
The Parent & Child Nanny Agency Tutors selection process includes taking up professional references in respect of Tutors and checks with the DBS. To enable us to provide a fully professional service we would be very grateful to hear from you if a Tutor provided by us falls short of your expectations in any way.
THE TUITION COURSE
Different Tutors have different teaching methods and styles. One of the primary benefits of private tuition is that the Tutor can tailor his/or her method to the needs of the individual student in a way that cannot be achieved in the larger group classroom setting. There is no set pattern or material for private tuition. Every student is an individual, and student and Tutor need to find their best approach together. The background information given before starting is of great help and the Tutor will ask for any additional information needed.
Please ensure that tuition can be conducted in a quiet atmosphere conducive to concentration on the tuition involved. Provision of exercise books and textbooks is usually the responsibility of the client.
Tuition duration and frequency can be adapted to meet your specific needs and requirements.
At the start, it can be difficult to determine how much tuition a student requires. The Parent & Child Nanny Agency Tutors tries to be as flexible as possible as it is important to get the balance right for you or your child. Some parents use private tuition as a year-round supplement to their child’s education. For others, just a few sessions may be required as a top-up and confidence builder prior to an exam. All parents and students would like to see private tuition as a quick fix, in reality, it is not. It can take time for trust and rapport to be built between Tutor and child. The Parent & Child Nanny Agency Tutors will endeavour to find a suitable match between the Client and Tutor taking into account the Tutors available to The Parent & Child Nanny Agency Tutors, and your individual requirements, which you communicated to us prior to our assignment to you of a Tutor. However, sometimes a Tutor’s teaching method or personality may not suit the student involved. If this is the case, please contact us straight away, and we will do our best to find a replacement as soon as possible.
RESPONSIBILITIES
A Tutor cannot be held responsible for chaperoning minors, nor guarding a house and household effects while Tutoring. Please ensure that a responsible adult is on the premises at all times.
ATTENDANCE
The minimum charge for the attendance of a Tutor at a session is your hourly rate of charge for that Tutor. Please note that there can be considerable preparation involved before each session of tuition, in addition to travel time and cost to the Tutor.
ILLNESS & HOLIDAYS
Please contact your Tutor directly over such matters, especially during the usual holiday periods, giving a minimum of 24 hours’ notice (except in unforeseeable situations). Cancellations without due notice will be charged at the one-hour rate.
TUITION STOPPED-BY TUTOR
If a Tutor, for any reason, has to stop tuition mid-course, The Parent & Child Nanny Agency Tutors will endeavour to replace that Tutor as soon as possible, subject to availability, in order to minimise disruption to the student’s progress.
TUITION STOPPED BY CLIENT
Please give at least a week’s notice of end of tuition in writing both to your Tutor and to The Parent & Child Nanny Agency Tutors, so that your Tutor may conclude his/her work with the student and plan his/her work with the student and plan his/her own commitments. This cancellation provision applies after tuition has commenced.
PAYMENT FOR TUITION: WEEKLY TUTORS
Tutor hourly rates are made up of two payments:
- Payment directly to The Parent & Child Nanny Agency on receipt of the invoice for providing this introduction service
- Payment on receipt of the invoice from your tutor who works on a self-employed basis.
The hourly rate is determined by the type of tutoring being undertaken. The total combined costs will be specified and agreed in advance.
INVOICES
An invoice will be issued by The parent & Child Nanny Agency on either a weekly basis or in full on a fixed-term basis. In addition, your tutor will provide their own invoice and terms of payment on a self-employed basis.
TUTOR/NANNY
Some of the tutor services can be coupled with additional nanny services. If a tutor takes on additional childcare as well as tutor services, this will be based on a set hourly rate appropriate to nannies and will be charged by the tutor/nanny directly. In addition, The Parent & Child Nanny Agency will charge a £1.00 per hour supplement for childcare only related hours on the same day. On days where tutoring is not present and childcare only is provided, the booking will revert to a temporary nanny introduction fee.
ONLINE TUITION
Online tuition or Live Remote Tuition is when the tutor tutors a student where tutor and student are not in the same location as the tutor using the Internet. Live Remote tuition can also be used to supplement face-to-face sessions. Tutor and student using a combination of e-mail, Internet Chat (e.g. MSN, Yahoo or Messenger), and our/or a webcam which enables them to see one another, and/or Skype which enables them to hear and/or see one another as well as use an interactive whiteboard. It is up to the student and tutor to decide which media or combinations of media best suit their preferences and achieves the student’s goals. All online tuition is paid in advance. A minimum commitment and payment of one hour is required.
CLIENT SATISFACTION POLICY
When a client has pre-paid for a course of tuition, and a client is not satisfied with a particular Tutor or if a Tutor must stop tuition mid-course due to unforeseeable circumstances, The Parent & Child Nanny Agency Tutors will endeavour to find a replacement Tutor. If a replacement cannot be found of the level and subject required by the Client, then The Parent & Child Nanny Agency Tutors will refund the balance of the course fees paid by the client representing the number of pre-paid sessions for which the client does not receive tuition.
FEES
The Parent & Child Nanny Agency fees are as follows:
Virtual Online Tutor
Primary: Key stage 1, Key stage 2, Eleven plus and Entrance Exam preparation = £23 per hour
Secondary: Key stage 3, Key stage 4, GCSE = £24 per hour
Private Tutor (Face-to-Face)
Primary: Key stage 1, Key stage 2, Eleven plus and Entrance Exam preparation = £25 per hour
Secondary: Key stage 3, Key stage 4, GCSE = £26 per hour
+ General childcare hours = £12- £15 per hour to be agreed separately. If general childcare is provided for the same children who are being tutored on the same day as the tutoring sessions the agency will charge a £1.00 per hour supplement. At all other times, the daily temporary nanny rate of £30 will be added.
CONTRACTUAL RELATIONSHIP
The Parent & Child Nanny Agency requires the client to make 2 separate payments for services set out above. The Parent & Child Nanny Agency is an introduction agency and charges a proportion of the hourly rate as an agency fee. In addition, the tutor will invoice you directly for their proportion of the specified hourly rate.
DATA PROTECTION ACT
The Parent & Child Nanny Agency Tutors is registered under the Data Protection Act to hold and use client data for the purposes of the services that it provides.
